Privacy Policies

The hotel collects personal information about guests the moment they make a reservation or get in contact with it.
Guests may be required to insert name, address, email address, phone number or credit card data.

WHAT IS THIS INFORMATION USED FOR?

Any information we get from you may be used in the following ways:
- To send newsletters
- For processing your reservation
- To send you information and updates about the hotel
- To send you quality and service surveys
- To send you news, publicity and occasional promotions
- To send you updates and information related to products or services
- To process transactions: make payments of reservations and requirements. After a transaction, your private information (credit card data, ID number, etc.) will not remain stored in our servers.
Your information, whether private or public, will not be sold, exchanged, transferred or delivered to any other company for any reason whatsoever other than the expressed purpose of delivering the required and acquired product or service.
If at any moment you wish to stop receiving future emails, you may notify us directly via email.

MINORS

Children under 15 should always be accompanied by an adult in the room. It is an essential requirement for registration that such minors must share the room with their mother, father or legal tutor. In those cases of special permits for traveling with minors, before reservation, you must contact us at [email protected] - Phone number: +52 999 689 2814 in order to check the necessary documents to be submitted.

CONSENT

When using our website and booking engine you are accepting our website privacy policy and conditions.